09 Sep
|
Transcom
|
Gurugram
Roles and Responsibilities
Provide customer support to clients through phone calls, emails, or chats in Spanish language.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Conduct quality checks on calls to ensure high-quality service delivery.
Maintain accurate records of customer interactions using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance.
Desired Candidate Profile
6 months of experience in BPO/Call Centre workplace or related field.
Proficiency in speaking, reading, writing, and understanding Spanish language (written & spoken).
Solid communication skills with ability to work under pressure.
Ability to adapt quickly to recent processes and technologies.
📌 Spanish Language Executive Gurugram
🏢 Transcom
📍 Gurugram