Job DescriptionRole- Client Success Partner
nExperience - 4 to 7 Years
nBudget - 8 LPA
nNotice Period - Immediate to 30 Days
nLocation- Mumbai. (Ghatkoper) (only Mumbai candidates can apply.)
nOnly apply Digital agency candidates.
nRoles & Responsibilities -
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Act as the primary point of contact for assigned client accountsn
Manage day-to-day client communication, follow-ups, and relationship managementn
Coordinate with internal teams across creative, media, content, SEO, and operations for smooth executionn
Ensure campaigns and deliverables are completed within agreed timelines and quality expectationsn
Conduct regular client review meetings and maintain clear communication on progress and deliverablesn
Understand client objectives and ensure execution aligns with business goalsn
Track project timelines, approvals, dependencies, and pending actions across teamsn
Support strategy discussions, campaign planning, and client presentationsn
Prepare reports, MOMs, presentations, and status updates for clients and internal stakeholdersn




Identify client concerns proactively and ensure quick resolution through coordination with teamsn
Build solid long-term client relationships and contribute to account growth opportunitiesn
Ensure high levels of client satisfaction, accountability, andn

ndelivery ownership Our detailed job task role is listed here. For any candidate, expecting
nto be interviewed, reading through this is mandatory for an interview
nKey Success Metrics
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Client retention and satisfaction levelsn
Timely delivery of projects and campaignsn
Reduction in communication gaps and execution delaysn
Robust coordination across internal teams and stakeholdersn
Account growth through relationship building and proactive servicingn
Accuracy and quality in reporting, presentations, and communicationn

nKey Skills
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Solid client servicing and stakeholder management skillsn
Excellent ver

📌 Client Success Partner Raigarh
🏢 Aptita
📍 Raigarh