Job Title: Store Manager Swiggy Instamart

Location: Gurugram, Haryana

Experience: 3+ Years

Employment Type: Full time

Job Summary

Swiggy Instamart is looking for an experienced Store Manager to manage day-to-day operations of a Dark Store. The role involves team handling, roster planning, inventory management, inbound & dispatch operations, and ensuring smooth store performance.

Key Responsibilities
Manage daily operations of the Instamart Dark Store.
Handle First Mile operations including inbound, put-away and inventory accuracy.
Manage Last Mile operations, order dispatch and rider coordination.
Lead and manage pickers, packers and supervisors.
Prepare and manage employee rosters according to business demand.
Monitor inventory, stock levels, shrinkage and replenishment.
Ensure proper handling and storage of frozen, chilled and temperature-sensitive products.
Monitor and maintain freezer/chiller temperature as per SOP.
Conduct regular audits for product quality and shelf-life.
Prepare daily operational reports related to attendance, productivity, shrinkage and SLA.
Coordinate with HR, Supply Chain, Central Operations and Last Mile teams.
Handle escalations and ensure SOP compliance.




Ensure high order accuracy and minimum order delays.

Requirements
Minimum 3+ years of experience in Store Operations, Dark Store, Warehouse, E-commerce, Retail or similar operations.
Strong experience in team handling and roster planning.
Hands-on experience in inventory management.
Experience in inbound, dispatch, fulfillment or last-mile operations preferred.
Knowledge of cold-chain/freezer/chiller operations is preferred.
Good communication and email-writing skills.
Basic knowledge of MS Excel / Google Sheets.
Ability to work in a quick-paced, high-pressure setting.

Preferred Candidate Profile Candidates from Dark Store, Quick Commerce, E-commerce, Retail, Warehouse, Logistics or Fulfillment operations will be preferred.

Relevant Companies: Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon, Flipkart, Delhivery, Ecom Express, Shadowfax, Xpressbees and similar organizations.

Key Skills: Dark Store Operations, Store Operations, Warehouse Operations, Team Handling, Inventory Management, Roster Planning, Order Fulfillment, Inbound, Dispatch, Last Mile, Cold Chain.

📌 Store Manager For Dark Store Bengaluru (India)
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