Job Summary We are looking for a System Admin Trainee who is interested in building a career in IT infrastructure and system administration. The candidate will work closely with the IT team to provide day-to-day technical support, troubleshoot hardware and software issues, and assist in managing network, security, and IT assets.

Key Responsibilities - Provide first-level IT support to employees for hardware and software-related issues.
Assist in setting up and configuring laptops, desktops, printers, and other IT equipment.
Support user account creation, access management, and basic system configurations.
Assist with troubleshooting LAN, Wi-Fi, Internet, and network connectivity issues.
Support in managing switches, routers, firewalls, and VPNs.
Assist with basic monitoring of servers, network devices, and system performance.
Support FortiGate and Sophos firewall administration under the guidance of senior team members.
Assist in maintaining CCTV, ESSL biometric systems, and other office IT infrastructure.
Maintain IT asset records, documentation, and inventory.
Assist with ISO 27001-related IT documentation and compliance activities.
Coordinate with ISPs and IT vendors for basic technical support and service requests.




Maintain records of IT incidents, troubleshooting activities, and asset allocation.
Follow IT security, access-control, backup, and system maintenance procedures.

Required Skills - Preferred Relevant IT/networking certifications
Basic knowledge of System Administration & Networking
Hardware and software troubleshooting
Basic understanding of Firewalls and VPN
Basic knowledge of Windows operating systems
IT asset management
Basic understanding of IT security
Valuable documentation skills
Valuable communication and problem-solving skills Educational Qualification Bachelor's/Diploma in Computer Science, Information Technology, Computer Applications, or a related field. Familiar with IT infrastructure and system administration are encouraged to apply. Valuable to Have - Basic knowledge of LAN/WAN, TCP/IP, DNS and DHCP
Familiarity with CCTV or biometric systems Key Skills IT Support | System Administration | Networking | Hardware/Software Troubleshooting | Firewall & VPN | IT Asset Management | Windows Administration | Network Support | ISO 27001 Awareness | Vendor Coordination

📌 System Admin Trainee Kollam
🏢 Appfabs Incorporation
📍 Kollam