This role is for candidates with a Mechanical Engineering background — not for Software/IT specialists.

Ledvore is hiring an experienced Technical Account Engineer to be the dedicated point of contact for one of our international automotive clients, based full-time out of our Coimbatore office. This is a senior, client-facing role centered on relationship management, communication, and documentation — not software sales, not core design engineering — supporting the client's Europe/USA-based teams through portal management and explicit, consistent communication.

Key Responsibilities:
Own customer portal activity on behalf of the client (automotive supplier/sourcing portals) — managing RFQs and open tasks through to closure with minimal oversight
Act as the senior communication point between the client's European/US teams and internal stakeholders
Prepare, track, and maintain accurate documentation (reports, technical correspondence, status trackers)
Review technical drawings/specifications when required (CAD literacy helpful, not core to the job)
Build and manage robust, long-term relationships with international client contacts, including senior stakeholders




Mentor or guide junior team members on portal processes and client communication practices
Work on a shift basis, including a second shift (11:00–12:00 PM start) to overlap with European/US working hours
Use AI tools where useful to improve documentation and communication efficiency

Requirements:
Mechanical Engineering degree/similar— required
6–7 years of experience in a client-facing or account coordination role, ideally in automotive/industrial B2B
Proven track record managing international client relationships independently
Excellent written and spoken English (essential — daily communication with Europe/USA clients)
Solid documentation and follow-up discipline
Comfortable with shift-based working hours
Ability to multitask and prioritize across multiple accounts

Nice to Have:
Basic CAD familiarity (SolidWorks, AutoCAD, or similar)
Prior exposure to automotive companies
Project Management certification (PMP, CAPM, or equivalent) — bonus, not mandatory

Full-time, based at Ledvore's Coimbatore office.

📌 Technical Account Engineer Coimbatore
🏢 Ledvore
📍 Coimbatore