B2C Telesales Executive – Customer Relationship

Company: Essor Superfoods Pvt. Ltd.

Location: Chennai

Job Type: Full time

Job Summary

We are looking for a B2C Telesales Executive to manage our existing customer database and generate repeat sales through phone calls and WhatsApp follow-ups.

The candidate should be confident in speaking with customers, understanding their requirements and converting calls into orders.

Key Responsibilities
Call existing B2C customers and generate repeat orders.
Follow up with customers who have previously purchased our products.
Explain products, offers and current product launches.
Identify customer needs and recommend suitable products.
Reactivate inactive customers and generate recent orders.
Handle customer queries and coordinate for delivery-related issues.
Maintain daily calling and sales records.
Collect feedback from selected B2B customers such as supermarkets and retailers.
Achieve daily and monthly B2C sales targets.





Requirements
1–3 years of experience in Telesales / Inside Sales / Customer Relationship.
FMCG or retail experience is preferred.
Good communication skills in Tamil and English.
Confident and friendly telephone communication.
Valuable follow-up and convincing skills.
Target-oriented and willing to achieve sales goals.
Basic computer knowledge.

Key Performance Indicators
Daily calls
Orders generated
Monthly B2C sales
Repeat customers
Customer reactivation
Follow-up completion

Salary ₹10,000 – ₹25,000 per month + Performance Incentives The right candidate should be sales-focused, energetic and good at converting customer calls into orders.

Pay: ₹8,886.21 - ₹28,770.93 per month

Benefits
Health insurance
Provident Fund

Work Location: In person

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