We are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with customers, explaining products/services, handling queries.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain products, services, offers, and promotions clearly.
Identify customer requirements and provide suitable information.
Generate and follow up on leads through calls.
Maintain proper records of calls, customer details, and follow-ups.
Handle customer queries and resolve basic concerns professionally.
Maintain a positive and qualified relationship with customers.
Requirements
Positive communication skills in English and Malayalam.
Comfortable speaking with customers over the phone.
Basic computer knowledge.
Valuable convincing and interpersonal skills.
Preferred Skills
Customer service
Telecalling
Follow-up
Basic MS Office/Excel knowledge
Pay: ₹15,000.00 - ₹18,000.00 per month
Education
Bachelor's (Preferred)
Work Location: In person
📌 Tellecaller Kochi (India)
🏢 AL-TAZA
📍 India