We are looking for a professional and client-focused Telecaller Cum Receptionist to manage enquiries, appointment bookings, lead follow-ups, front-desk activities, and client coordination. The candidate should have strong communication skills and a welcoming personality.

Key Responsibilities

Reception & Client Coordination
Welcome clients professionally and manage front-desk activities
Handle enquiries received through calls, WhatsApp, website, social media, and advertising campaigns
Register current clients and maintain accurate contact and appointment details
Coordinate consultations and treatments with doctors, cosmetologists, and therapists
Manage appointment schedules, client flow, waiting times, and follow-up visits
Answer incoming calls, WhatsApp messages, and general clinic enquiries
Assist with billing, payment collection, receipts, treatment packages, and session records
Maintain client files, consent forms, treatment schedules, and confidentiality
Handle client feedback and basic concerns politely and escalate them when required
Keep the reception area clean, organised,



and presentable
Submit daily enquiry, appointment, follow-up, collection, and conversion reports

Required Skills and Qualifications
Previous experience in telecalling, reception, customer service, clinic, salon, wellness, or healthcare is preferred
Valuable communication skills in Telugu, Hindi, and English
Strong follow-up, persuasion, appointment-booking, and client-handling skills
Basic computer knowledge and experience with WhatsApp, Google Sheets, billing software, or CRM tools
Ability to manage both telephone enquiries and front-desk responsibilities
Comfortable working with appointment and conversion targets
Skilled appearance, positive attitude, patience, and telephone etiquette
Basic knowledge of skin, hair, laser, and aesthetic treatments is an advantage
Freshers with excellent communication and client-handling skills may also apply

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Telecaller Cum Receptionist – Skin, Hair & Aesthetic Clinic Gachibowli
🏢 Versona's Skin, Hair u0026 Slimming clinic
📍 Gachibowli