Job Details

Designation: Transcriber

Mode of Work: Work from Office

Location: Pune

Tenure of Work: 1 Year Contract

Languages: Hindi, Tamil, Telugu, Malayalam, and Kannada.

Typing Speed: 50 WPM

Key Responsibilities
Transcribe customer-side voice bot call recordings accurately in the assigned target language.
Segment only the primary customer speech and follow the prescribed segmentation rules, including minimum segment duration and non-overlapping segments.
Produce lexical transcription without punctuation or special symbols and use the appropriate target-language script.
Write numbers, dates, digits, abbreviations, and English loan words in the required lexical format while maintaining consistent spelling.




Apply contextual correction only when the intended word is unambiguous from the sentence context; otherwise preserve what is actually spoken or use the prescribed unintelligibility handling.
Identify and appropriately handle distorted, unintelligible, IVR, non-target-language, background-speech, and overlapping-audio cases as defined in the guidelines.
Incorporate calibration and QA feedback promptly and maintain agreed quality and turnaround expectations.
Escalate unclear or exceptional cases through the defined operations process rather than making unsupported assumptions.

📌 Transcriber Pune
🏢 iMerit
📍 Pune