We are looking for a Guest Service Associate (GSA) to join our Front Office team. The ideal candidate should have good communication skills, a pleasant personality, and a strong commitment to providing excellent guest service. candidates are preferred for this position.

Key Responsibilities
Welcome and assist guests in a professional and friendly manner.
Handle guest requests, enquiries, and concerns efficiently.
Assist with check-in and check-out procedures.
Provide information about hotel facilities, services, and local attractions.
Coordinate with other departments to ensure smooth guest services.
Maintain high standards of guest satisfaction and service.
Follow hotel policies, procedures, and grooming standards.





Requirements
Positive communication and interpersonal skills.
Pleasant personality and positive attitude.
Robust customer-service orientation.
Previous hotel or hospitality experience will be an advantage.
Freshers with positive communication skills are encouraged to apply.
Ability to work in shifts, including weekends and holidays.

What We Offer
Competitive salary.
Career growth opportunities.
Supportive and professional work environment.

Work Location: In person

📌 Gsa Front Office Munnar
🏢 BLANKET HOTEL AND
📍 Munnar