Role & responsibilities
Handle inbound customer calls and tickets regarding platform services.
Troubleshoot customer concerns promptly and follow up until resolution.
Coordinate with internal teams to resolve escalated queries within defined SLAs
Maintain transparent logs and documentation in the CRM platform.
Preferred candidate profile
Excellent verbal communication skills in English and Hindi
📌 Customer Support Associate Voice Process Bengaluru
🏢 NoBroker
📍 Bengaluru
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