Roles and Responsibility
Provide technical support and assistance to clients via phone, email, or chat.
Troubleshoot and resolve complex technical issues efficiently.
Collaborate with internal teams to identify and implement solutions.
Develop and maintain technical documentation and knowledge base articles.
Analyze customer feedback and suggest improvements to processes and procedures.
Participate in training and development programs to enhance technical skills.
Job Requirements
Robust understanding of employment firm operations and recruitment services.
Excellent communication and problem-solving skills.
Ability to work effectively in a team workplace.
Solid analytical and troubleshooting skills.
Familiarity with technical support tools and software.
Ability to adapt to changing priorities and deadlines.
📌 Support Engineer Ghaziabad
🏢 Purview Services
📍 Ghaziabad
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