About the role

You'll be closing warm and cold leads. The human voice a customer hears after they've already shown interest in Uberlyfe whether that's a WhatsApp inquiry, an abandoned cart on our website. This is a conversion-focused role with warm and cold calling.

What you'll do day-to-day
Monitor and respond to all inbound WhatsApp messages within defined SLA (target: under 15 min)
Pull daily abandoned cart reports and prioritise follow-ups by cart value and recency
Call or message in-store visitors within 24 hours of their visit and maintain a follow-up cadence
Develop robust product knowledge across all Uberlyfe SKUs size, mechanism, fabric options, and delivery timelines
Communicate accurate delivery timelines based on customer pincode and warehouse availability
Log every lead, conversation, and outcome in CRM or tracking sheet daily no leakage




Handle post-purchase queries and coordinate with ops team for delivery/exchange concerns
Share weekly conversion and objection reports with the founder

Must-Haves
5--6 years in inside sales, tele-sales, or a customer-facing role
Fluent in English and Kannada or Hindi (spoken)
Comfortable on WhatsApp, phone calls, and basic spreadsheets
High ownership follows up without being reminded
Patient and consultative with customers who take time to decide

Nice-to-Haves
Experience selling furniture, home decor, or big-ticket items
Familiarity with Shopify or e-commerce order flows
Used WhatsApp Business or any CRM (even basic)

📌 Business Development Executive Bengaluru
🏢 Uberlyfe
📍 Bengaluru