Key Responsibilities
Call Handling: Manage incoming and outgoing phone calls, WhatsApp messages, and digital inquiries regarding hospital services and doctor availability.
Appointment Management: Schedule, confirm, reschedule, and follow up on patient consultations and diagnostic tests.
Patient Guidance: Provide accurate details about treatments, departments, and health packages while matching patient needs with the right specialist.
Record Keeping: Update patient information and notes accurately in the hospital's CRM or database management system.
Department Coordination: Liaise with reception, billing, nursing staff, and doctors to resolve patient issues smoothly.
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Tele Caller Executive Hyderabad
🏢 Asian Institute of Nephrology and urology
📍 Hyderabad
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