The Front Desk Executive will serve as the first point of contact for patients, ensuring a warm, skilled, and organized front-office experience. The role involves patient coordination, appointment management, billing support, and administrative assistance while maintaining confidentiality and clinic standards.
Maintain front desk Metrics, appointment logs, and daily reports
Prepare weekly reports for recent patient enquiry, marketing lead data and patient retention data.
Ensure cleanliness, organisation, and presentation of the reception area Support inventory tracking for front-office supplies Coordinate with the accounts team for daily cash and digital payment reconciliation Maintain accurate patient records, consent forms, and documentation
Greet patients courteously and manage walk-ins and appointments Schedule, confirm,



reschedule, and coordinate doctor appointments
Maintain patient flow to minimise waiting time Handle patient queries, concerns, and basic counselling in a polite manner
Schedule strategically according to the doctor availability Communication & Coordination
Handle inbound and outbound calls, WhatsApp messages, and emails professionally and promptly
Coordinate between doctors, nursing staff, technicians, and patients Follow up with patients for appointments, procedures, and post-visit communication

Pay: ₹8,862.36 - ₹25,102.77 per month

Work Location: In person

📌 Front Desk Receptionist Adyar
🏢 the metaderm
📍 Adyar