Technical Skills
Software implementation and configuration
Basic SQL knowledge
API integration fundamentals
Data migration and validation
UAT and testing
MS Excel, Word, and PowerPoint
Basic troubleshooting

Functional Skills
Requirement gathering
Business process analysis
Project coordination
Documentation
Customer onboarding
Training delivery

Soft Skills
Excellent communication skills
Client relationship management
Problem-solving ability
Analytical thinking
Time management
Team collaboration
Attention to detail
Adaptability

Qualifications
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
MBA or relevant certifications are an added advantage.

Experience
1–2 years of experience in software implementation, customer success, or project coordination.
Experience implementing SaaS-based applications is preferred.
Experience with HRMS, ERP, CRM, or Payroll solutions is an advantage.





Key Performance Indicators (KPIs)
On-time project completion
Customer Satisfaction (CSAT)
Successful Go-Live rate
UAT completion within timeline
Implementation quality and accuracy
SLA adherence
Documentation completion
Client training completion
Product adoption rate
Post-Go-Live issue resolution

Preferred Knowledge
SaaS implementation methodologies
HRMS/ERP/CRM workflows
Project management principles
Software Development Life Cycle (SDLC)

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Health insurance
Provident Fund

Application Question(s):
What was your last drawn in hand salary?

Education:
Bachelor's (Preferred)

Experience:
implementation: 1 year (Required)

Location:
Airoli, Navi Mumbai, Maharashtra (Required)

Work Location: In person

📌 Implementation Associate Hrms/crm/epr Airoli
🏢 Neural IT
📍 Airoli