Make outbound and receive inbound calls to prospective and existing customers.
Understand customer requirements and identify potential business opportunities.
Explain and promote the company's IT/software services and solutions.
Generate qualified leads through telephonic conversations and follow-ups.
Follow up with leads regularly through calls, WhatsApp, and email.
Schedule meetings/demonstrations between prospects and the sales/technical team.
Maintain proper records of calls, leads, follow-ups, and customer interactions.
Update lead status and activities in the CRM/lead management system.
Coordinate with the Business Development and Technical teams for customer requirements.
Understand customer objections and provide appropriate information to move the lead forward.
Achieve assigned daily, weekly, and monthly calling and lead-generation targets.
Build and maintain positive relationships with prospects and customers.
Follow up on quotations and proposals shared with customers.




Maintain a proper sales pipeline and ensure timely follow-up on all active leads.

Preferred Skills
Excellent verbal and written communication skills.
Good Hindi and English communication.
Confident and skilled telephone etiquette.
Robust convincing and negotiation skills.
Positive listening and requirement-understanding ability.
Ability to handle customer objections professionally.
Valuable follow-up and relationship-building skills.
Basic knowledge of computers, email, WhatsApp, MS Office/Google Workspace.
Experience using CRM or lead management software will be an advantage.
Ability to work independently as well as with a team.
Target-oriented and self-motivated approach.

Pay: ₹8,873.08 - ₹18,000.00 per month

Benefits:
Paid sick time

Work Location: In person

📌 Telesales Executive Bulandshahr
🏢 Shailers Solutions
📍 Bulandshahr