4+ years

Experience

Bangalore

Location

Full Time

Type

Responsibilities:
Lead, manage and motivate the Inside Sales team including hiring, performance management, mentoring, coaching the team.
Monitor sales metrics and manage the entire end-to-end inside sales administration process outbound calls, inbound calls, chat and emails.
Provide the team with a vision and objectives, manage key performance indicators.
Achieve specific weekly, monthly, quarterly and annual goals while building a high-performance team.
Must be a team player with the ability to work with the team as well as independently, prioritize tasks, and meet targets/deadlines.
Possess sound knowledge and understanding of consumer behavior and expertise at creating needs.
Solid stakeholder management in dealing with category, marketing and operations teams.




Coach Approach - effective coaching and mentoring and providing real-time feedback on improvements to the team- is the key to this role.

Requirements:
Graduate/Postgraduate with a minimum of 4+ years of work experience with proven leadership skills.
Go-getter attitude.
Positive knowledge of managing CRM tools, data analysis, and expertise in preparing reports.
Analytical, with a robust focus on critical thinking, problem-solving ability, well organized and adaptable with a flexible approach.
Proven ability in goal setting, mentoring and influencing the team.
Have excellent communication skills in English and Hindi. Any other regional language expertise is a plus

📌 Senior Manager Business Development Bengaluru
🏢 Oliveboard
📍 Bengaluru