SERVICE MANAGER – JOB ROLE

Key Responsibilities:
Manage overall workshop operations and daily service activities.
Lead and motivate the service, technical, and support teams.
Ensure high customer satisfaction and quality service delivery.
Monitor workshop productivity, efficiency, and revenue targets.
Handle customer complaints and ensure timely resolution.
Ensure adherence to Hyundai standards, processes, and safety procedures.
Monitor service quality, warranty, and vehicle delivery processes.
Coordinate with Parts, Sales, and other departments for smooth operations.
Conduct regular team reviews, training, and performance monitoring.
Drive customer retention, repeat business, and service revenue growth.

Preferred Profile:




Graduate/Diploma in Automobile/Mechanical or related field.
5+ years of experience in automobile service operations, preferably in a dealership.
Solid leadership, communication, and customer-handling skills.
Ability to achieve business targets and manage a large team.
Immediate joiners preferred.

Pay: ₹25,000.00 - ₹50,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Service Manager Kunnamangalam (India)
🏢 Popular Hyundai
📍 India