Key ResponsibilitiesPatient Relations & Experience
Greet patients, families, and VIP guests, ensuring a compassionate, empathetic, and professional setting.

Operations & Patient Flow
Oversee the daily functioning of the hospital lobby, ensuring accurate registrations, admissions, and discharges.
Monitor patient flow in the Outpatient Department (OPD) to prevent bottlenecks and ensure smooth transitions to triage or consultation rooms.
Ensure emergency protocols are clearly communicated and that the lobby remains secure, clean, and compliant with health standards. DoctHub | Jobs +5

Staff Management
Supervise and train front office executives, receptionists, concierges, and security personnel.
Prepare duty rosters, manage staff scheduling, and ensure appropriate coverage during peak hours and shifts.
Evaluate staff performance and conduct regular team meetings to address challenges and streamline communication.



DoctHub | Jobs +4

Cross-Departmental Coordination
Act as a liaison between patients, doctors, nursing staff, and billing/insurance departments to facilitate quick service.
Collaborate with the facility management team to maintain the cleanliness, aesthetics, and organization of the lobby area
Address and resolve patient complaints, concerns, and special requests promptly.
Gather patient feedback and implement improvements to elevate overall satisfaction and reduce lobby wait times. DoctHub | Jobs +4

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:
Health insurance
Provident Fund

Experience:
front office: 1 year (Required)

Work Location: In person

📌 Lobby Manager Vadapalani
🏢 SRI KAUVERY MEDICAL CARE (INDIA
📍 Vadapalani