Plan and manage operations to ensure excellent patient support services.
Oversee daily office activities and provide direction and guidance to staff as needed.
Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.
Respond efficiently to patient and doctor needs and inquiries.
Ensure the delivery of quality care to patients.
Respond to patient queries and issues and ensure patient satisfaction.
Resolve patient issues in accordance with company policies and procedures, healthcare regulations.
Organize and present payment schedules with patients.
Manage specialist referral process.
Train, develop and manage staff to meet performance standards.
Develop promotional programs to attract more patients.
Follow and enforce office policies and regulations.




Identify areas of improvements and concerns and implement appropriate corrective actions.
Oversee staff scheduling to ensure full coverage.
Organize and oversee supply purchases, equipment upgrades and operation expenses.
Maintain patient data according to regulations and company policies.
Ensure that records are stored securely and in compliance with privacy and security
Take Vitals, documentation work.
All other duties as assigned.

Job Types: Full time, Permanent

Advantages:
Health insurance
Paid time off

Work Location: In person

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