Roles and Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about services, products, and policies.
Troubleshoot and resolve customer issues, escalating complex problems to the appropriate departments.
Maintain detailed records of customer interactions and transactions.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customers through open and interactive communication.
Follow communication procedures, guidelines, and policies.
Contribute to team efforts by accomplishing related results as needed.
Proactively identify opportunities to improve the customer experience.
Gather customer feedback and share insights with the team to enhance service delivery.

Skills and Qualifications:
Excellent communication and interpersonal skills are essential for building rapport with clients and understanding their needs effectively.




Robust problem-solving abilities are required to address customer concerns efficiently and provide satisfactory resolutions.
A patient and empathetic demeanor is crucial for handling diverse customer interactions and ensuring a positive experience.

Job Summary:
This is a full time job chance with Connect and Heal, focused on delivering exceptional customer support.
While the location is not specified, you will be an integral part of a team dedicated to enhancing the client experience.
We are looking for individuals who are passionate about helping others and possess excellent communication and problem-solving skills. Join us to make a tangible impact in the healthcare support sector.

Pay: Up to ₹500,000.00 per year

Advantages:
Health insurance
Provident Fund

Application Question(s):
Current CTC?
Expected CTC?
Can you join us immediately?

Experience:
Customer support: 1 year (Required)

Work Location: In person

📌 Customer Support Executive Cse Hsr Layout
🏢 Connect And Heal Primary Care Private
📍 HSR Layout