What You'll Do

Community Engagement

● Manage the WhatsApp community

● Welcome recent members and answer basic queries

● Encourage conversations and engagement

Webinar Operations

● Manage registrations and confirmations

● Send reminders via WhatsApp and email

● Coordinate with speakers before sessions

● Handle Zoom/Google Meet setup

● Follow up with attendees after each webinar

Program Care Coordination

● Onboard mothers after they join a program

● Assist with bookings and rescheduling

● Answer program-related questions

● Ensure mothers stay on track with their care plan

● Coordinate with experts when needed

Lead Nurturing

● Follow up with interested mothers and leads

● Call webinar registrants and community members

● Explain Anora's services and programs

● Guide interested mothers in choosing the right Anora program based on

their needs.

Who We're Looking For

Required

● Graduate in Sales, BBA, BA, Psychology, Mass Communication, Marketing,

Hospitality, or a related field

● Excellent verbal and written communication skills in English, Marathi and Hindi

● Friendly, empathetic, and confident while interacting with mothers over phone,

WhatsApp,



and email

● Strong organizational and multitasking skills with attention to detail

● Comfortable using Google Workspace (Docs, Sheets, Forms) and learning recent

software

● Proactive, self-motivated, and able to work independently in a startup

setting

● Genuine interest in women's health, maternal care, healthcare, education, or

community building

Preferred

● Experience in customer support, customer success, community management,

telecalling, inside sales, operations, healthcare, events, hospitality.

● Experience coordinating webinars, workshops, or online events

● Fresh graduates with excellent communication skills and a passion for creating

meaningful customer experiences are encouraged to apply.

What Makes Someone Successful in This Role?

● Friendly and approachable

● Comfortable starting conversations with new people

● Organized and reliable with follow-ups

● Curious and eager to learn

● Resilient and persistent

● Passionate about creating impact in women's health

Pay: From ₹25,000.00 per month

Work Location: Remote

📌 Community & Care Coordinator Pune
🏢 Hiring Mavericks
📍 Pune