We are looking for a friendly and confident Telecaller to connect with customers after their purchase and ensure they have had a valuable experience with our products and services.

The role involves speaking with customers, collecting feedback, resolving basic queries and encouraging satisfied customers to share their experience through the appropriate feedback channels.

Key Responsibilities
Make outbound calls to existing customers after purchase
Check customer satisfaction with the product and overall experience
Collect customer feedback in a polite and qualified manner
Guide customers on how they can share their feedback online
Follow up with customers wherever required
Record call outcomes and customer responses accurately
Escalate product or service concerns to the concerned team




Maintain daily calling and follow-up records
Meet assigned calling and customer engagement targets

Who We Are Looking For
Valuable communication skills in Hindi and English ( Compulsory )
Confident and comfortable speaking with customers over the phone
Polite, patient and convincing communication style
Previous experience in telecalling, customer support, telesales or customer relationship roles is preferred
Freshers with good communication skills may also apply

Pay: ₹12,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Telecaller – Customer Feedback Immediate Hiring Fresher/experienced Noida
🏢 InnoQ India
📍 Noida