Chat Support Executive – Job DescriptionChat Support Executive

Salary: Up to ₹15,000 per month
Job Type: Full-Time
Experience: Fresher / 0–2 Years
Work Mode: Work From Office
Department: Customer Support

Job Summary

We are looking for a Chat Support Executive to handle customer queries through online chat and provide fast, accurate, and professional support. The ideal candidate should have good written communication, basic computer knowledge, and a customer-friendly attitude.

Key Responsibilities
Handle customer queries through live chat, messaging, and support platforms.
Provide accurate information about products, services, orders, and policies.
Resolve customer issues professionally and within the required response time.
Handle multiple chats simultaneously while maintaining response quality.
Escalate complex issues to the appropriate team or senior.
Maintain proper records of customer conversations and resolutions.
Follow company policies, SOPs,



and quality standards.
Maintain a positive and professional communication style with customers.

Requirements
12th pass / Graduate preferred.
Freshers can apply.
Positive written English communication skills.
Good typing speed and accuracy.
Basic computer knowledge.
Ability to multitask and handle multiple customer conversations.
Valuable problem-solving and customer-handling skills.
Willingness to work in rotational shifts, if required.

Salary & Benefits
Salary: Up to ₹15,000/month
Full-time employment
Training provided
Performance-based growth opportunities
Incentives/other advantages as per company policy

Location: on site Delhi
Joining: Immediate joiners preferred

Pay: ₹10,091.04 - ₹15,000.00 per month

Work Location: In person

📌 Chat Support Executive West Delhi
🏢 Vinr Wellness India Private
📍 West Delhi