Position: Customer Service Executive – E-Commerce (Voice)
Location: Marathahalli, Bengaluru
Shift: General Shift
Working Days: 6 days a week
Week Off: 1 rotational week off
Qualification: Graduation
Languages: English + Hindi
Experience: Minimum 1 year in Customer Service

Key Responsibilities
Handle customer queries through voice calls professionally.
Assist customers with orders, deliveries, returns, refunds, and product-related concerns.
Resolve customer issues promptly and provide appropriate solutions.
Maintain accurate customer and interaction records.
Coordinate with internal teams to resolve customer concerns.
Ensure high customer satisfaction and follow company service standards.

Candidate Requirements
Minimum 1 year of experience in customer service, preferably in e-commerce.
Graduate from a recognized institution.
Excellent verbal communication skills in English and Hindi.
Valuable listening, problem-solving, and interpersonal skills.
Comfortable working in a 6-day rotational schedule.
Candidates should be willing to work from the Marathahalli location.

Pay: ₹20,000.00 - ₹27,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Customer Service Executive Bangalore Rural
🏢 Dhal Information System Pvt.Ltd.(DIS)
📍 Bangalore Rural