Company: Coral Innovations Pvt Ltd (Bharat Smart Services)
Location: Madhapur, Hyderabad (Work from Office)
Job Type: Permanent (Full-Time)
Joining: Immediate Joiners Preferred.

Job Summary

We are looking for a proactive and results-driven Telecaller to join our Digital Onboarding Team. The ideal candidate should have robust communication skills, the ability to handle customer interactions efficiently, and the capability to guide and support onboarding processes. This role also requires someone who can take ownership, coordinate with team members, and ensure smooth execution of tasks.

Key Responsibilities
Handle outbound and inbound calls related to digital onboarding processes
Assist customers in completing onboarding requirements with clarity and accuracy
Maintain a high level of professionalism and customer satisfaction
Follow up with leads and ensure timely conversion and onboarding completion
Coordinate with internal teams to resolve customer queries and issues
Track daily activities, update CRM systems, and maintain proper records
Support team operations and ensure smooth workflow management




Take initiative in handling escalations and ensuring quick resolution

Preferred Candidate Profile
Minimum 2 years of experience in telecalling / customer support / onboarding roles
Experience in digital onboarding or fintech/tech environments is a plus
Demonstrated ability to take ownership and drive team coordination
Organized, reliable, and capable of handling responsibilities independently

What We’re Looking For
Someone who can drive team efficiency, not just individual performance
A qualified who can handle situations smoothly under pressure
A self-starter with a solution-oriented mindset

Compensation
As per industry standards (based on experience and performance)

Working Location
Madhapur, Hyderabad (Work from Office)

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages:
Health insurance
Life insurance
Provident Fund

Experience:
Telecalling: 2 years (Required)

Location:
Madhapur, Hyderabad, Telangana (Required)

Work Location: In person

📌 Telecaller Madhapur
🏢 Bharath Smart Services
📍 Madhapur