Company: MM Mithaiwala
Location: Malad West, Mumbai
Job Type: Full-Time
Salary: ₹45,000 per month
Duty Hours: 12 Hours per day
Job Description
MM Mithaiwala is looking for an experienced and responsible Operations Supervisor to oversee day-to-day store operations and ensure smooth functioning of the outlet.
Key Responsibilities
Supervise daily store and operational activities.
Manage and coordinate staff during shifts.
Ensure proper staff attendance, discipline and duty allocation.
Monitor customer service and resolve customer concerns professionally.
Coordinate between kitchen, counter, service and other operational teams.
Maintain cleanliness, hygiene and food safety standards.
Monitor stock levels and coordinate inventory requirements.
Ensure smooth operations during peak business hours.
Handle operational issues and report major concerns to management.
Ensure company procedures and service standards are followed.
Prepare basic daily operational reports.
Support management in improving productivity and customer experience.
Candidate Requirements
Previous experience as an Operations Supervisor, Store Supervisor, Restaurant Supervisor, Floor Manager or similar role preferred.
Experience in F&B;, restaurant, sweets, bakery, QSR or retail operations will be preferred.
Robust staff-management and leadership skills.
Positive communication and problem-solving ability.
Must be comfortable working a 12-hour duty shift.
Candidates located in or around Malad, Kandivali, Goregaon and nearby areas will be preferred.
Salary: ₹45,000 per month
Job Location: Malad West, Mumbai
Interested candidates can apply with their updated CV.