Key Responsibilities

· Act as the primary coordination point between clients, vendors, and internal teams.

· Coordinate with clients and vendors to understand requirements and ensure timely execution.

· Schedule and coordinate client meetings, review meetings, demos, and follow-up discussions.

· Maintain regular communication with clients and provide updates on ongoing activities.

· Handle post-app support and coordinate with the relevant technical/support team for issue resolution.

· Follow up with internal teams and vendors to ensure client concerns are resolved within the required timelines.

· Manage and execute the client onboarding process, ensuring all required activities are completed smoothly.

· Collect, verify, maintain, and organize client-related documents and records.

· Coordinate with clients for completion of required documentation, forms, agreements, and other onboarding formalities.

Required Skills

· Excellent communication and coordination skills.

· Strong follow-up and relationship management abilities.





· Positive interpersonal and client-handling skills.

· Ability to coordinate with multiple stakeholders simultaneously.

· Good documentation and record-management skills.

· Robust organizational and time-management skills.

· Proficiency in MS Office / Google Workspace.

· Ability to understand client requirements and coordinate with technical/internal teams.

· Problem-solving attitude with a solid sense of ownership.

· Ability to work under deadlines and manage multiple priorities.

Preferred Candidate Profile

· Graduate in any discipline.

· 1–3 years of experience in Client Coordination, Client Success, Customer Support, Account Management, Operations, or similar roles.

· Candidates with experience in EdTech, School ERP, SaaS, IT services, or software-based products will be preferred.

· Should be comfortable communicating with clients, vendors, and internal teams through calls, emails, and meetings.

Work Location: In person

📌 Customer Success Executive Noida
🏢 Edunext Technologies
📍 Noida