Role Summary:

The Relationship Executive will be responsible for maintaining strong relationships with institutional clients, ensuring student satisfaction, and identifying prospects to improve vending machine operations and service quality.

Key Responsibilities:
Visit assigned colleges, universities, and client locations regularly.
Meet institutional stakeholders, wardens, administrators, and facility teams to collect feedback on vending machine performance and services.
Interact with students to understand their preferences, concerns, and product requirements.
Observe machine usage patterns, customer behavior, and service issues on campus.
Prepare and share feedback reports, observations, and recommendations with the operations and growth teams.
Coordinate with operations teams to resolve complaints and improve service levels.
Conduct periodic satisfaction surveys among students and client representatives.




Build and maintain long-term relationships with key client contacts.
Identify opportunities for machine relocation, product expansion, and additional deployments within campuses.
Ensure timely closure of client concerns and follow up on action items.

Skills Required:
Robust communication and interpersonal skills.
Ability to build relationships with clients and students.
Valuable observation and problem-solving abilities.
Proficiency in MS Excel, Google Sheets, and reporting.
Willingness to travel extensively across assigned locations.

Preferred Qualification:
Graduate in any discipline.
13 years of experience in client servicing, customer relations, field operations, or campus engagement.

📌 Relationship Executive Female Only Bengaluru (India)
🏢 JustVend
📍 India