Minimum 2 years of experience in a hospital or healthcare organization is mandatory.
Candidates with experience in patient support, hospital calling, appointment booking, front office or healthcare customer support preferred.
Should have strong communication and interpersonal skills.
Ability to communicate comfortably in Telugu, Hindi and English will be preferred.
Should be comfortable handling a high volume of patient calls.
Must have a polite, patient and skilled approach while dealing with patients and attendants.
Candidates who have previously worked in a hospital/healthcare setting will be given preference.
Minimum qualification: 12th pass.
Full time, work-from-office position in Chandanagar, Hyderabad.
Salary: 20,000 50,000 per month, based on experience and skills.Role & responsibilities

Preferred candidate profile




Handle incoming and outgoing calls from patients and attendants.
Assist patients with appointment booking, confirmation, rescheduling and follow-ups.
Provide information about doctors, departments, consultation timings and hospital services.
Understand patient requirements and guide them to the appropriate department or doctor.
Follow up with patients regarding appointments and enquiries.
Coordinate with doctors, reception and hospital departments when required.
Maintain accurate records of patient calls, enquiries and appointments.
Handle patient concerns professionally and ensure a positive patient experience.
Support the hospital team in improving appointment conversions and patient coordination.

📌 Customer Care Executive Hyderabad
🏢 Sai Deepa Hospital
📍 Hyderabad