Duration: 36 Months (extendable based on performance)
Openings: 1
Stipend: Rs 15,000 - Rs 25,000

About the Role

We are looking for a motivated and detail-oriented IT Documentation & Technical Intern to support our IT team in documenting processes, maintaining technical records, preparing SOPs, and assisting with day-to-day IT operations. The ideal candidate should possess robust documentation skills along with basic technical knowledge of IT infrastructure, systems, and support processes.

Key Responsibilities

Documentation & Process Management
Create, update, and maintain IT documentation, SOPs, user guides, and process documents.
Prepare Knowledge Base (KB) articles for internal IT support teams.
Document IT infrastructure, applications, workflows, and configurations.
Organize and maintain IT asset records, inventory documentation, and vendor information.
Assist in creating presentations, reports, and project documentation.
Standardize documentation templates and formats across IT functions.

Technical Support
Assist in troubleshooting basic hardware, software, and network issues.
Support user account management activities in Microsoft 365 and related platforms.
Help monitor IT systems and maintain operational records.
Participate in IT projects, system upgrades,



and technology deployments.
Support IT asset management and software license tracking.
Coordinate with users for issue tracking and resolution.

Reporting & Automation
Prepare periodic IT reports and dashboards.
Support data collection and analysis using Excel.
Assist in creating basic automation scripts using PowerShell, Python, or similar technologies (preferred).

Required Skills

Technical Skills
Basic understanding of:
Windows Operating Systems
Microsoft Office Suite
Networking Fundamentals

Documentation Skills
Excellent written and verbal communication skills.
Robust knowledge of Microsoft Word, Excel, and PowerPoint.
Ability to create SOPs and process flows.
Positive attention to detail and document formatting standards.

Educational Qualifications

Pursuing or recently completed:
B.Tech/B.E. Computer Science, IT, or ECE
BCA / MCA
B.Sc. / M.Sc. Computer Science or IT
Final-year students are encouraged to apply.

What the Intern Will Learn
Enterprise IT Operations
Microsoft 365 Administration
IT Infrastructure Documentation
Asset & License Management
IT Process Governance
Service Management Best Practices
Technical Reporting & Automation

📌 It Support Intern Noida
🏢 Legrand
📍 Noida