Job Responsibilities
Handle calls and queries from international customers.
Provide accurate and professional customer support.
Resolve customer queries and complaints effectively.
Maintain call quality and meet process targets.
Follow company policies, SOPs, and process guidelines.
Update customer information and call details in the system.
What Were Looking For
Excellent English communication skills mandatory.
Strong verbal and interpersonal skills.
Confident and skilled communication.
Valuable listening and problem-solving abilities.
Customer-focused attitude.
Comfortable working in international voice processes.
Willingness to work in rotational/night shifts.
Prior international BPO/customer support experience is preferred.
Process Opportunities
Candidates may be considered for International Customer Support, AR Calling, AML-related processes, and other international non-GDS or Technical processes based on profile and business requirements.
Ready to Start Your Career?
Whether youre a fresher looking for your first opportunity or an experienced skilled looking for your next career move, wed love to hear from you.
📌 International Customer Service Representative Mumbai
🏢 Hirekra
📍 Mumbai
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