Role & responsibilities
Welcome and assist patients, attendants, and visitors professionally.
Handle patient registration, appointment scheduling, and enquiries.
Manage incoming calls and provide accurate information regarding services.
Coordinate with doctors, technicians, billing, and other departments.
Assist patients with the required documentation and procedures.
Handle billing/payment-related coordination and issue receipts where applicable.
Maintain patient records and ensure accuracy of data.
Address patient concerns and escalate complaints to the concerned department.
Maintain proper records of daily front-office activities.
Ensure the reception area is clean, organized, and professional.
Follow organizational policies, SOPs, and patient-service standards.




Support other administrative/front-office activities as required.

Preferred candidate profile
Graduate in any discipline.
13 years of experience in front office, reception, customer service, healthcare, hospital, or diagnostic centre preferred.
Excellent communication and interpersonal skills.
Valuable command of Hindi and English.
Basic computer knowledge and proficiency in MS Office.
Pleasant personality with a qualified and customer-friendly approach.
Ability to handle multiple tasks and work in a rapid-paced environment.
Good coordination and problem-solving skills.

📌 Front Office Executive New Delhi (India)
🏢 Mahajan Imaging
📍 India