Role & responsibilities
Generate current business opportunities through cold calling, networking, referrals, market visits, and online channels.
Identify and develop potential customers requiring air freight, sea freight, road transportation, customs clearance, and logistics services.
Maintain and expand relationships with existing customers.
Understand customer shipping requirements and provide suitable logistics solutions.
Prepare and submit competitive freight quotations and commercial proposals.
Coordinate with the operations and pricing teams to obtain competitive freight rates.
Negotiate rates, terms, and service conditions with customers.
Follow up on quotations and convert leads into confirmed shipments.
Achieve assigned monthly, quarterly, and annual sales/revenue targets.
Maintain a healthy sales pipeline and regularly update CRM/customer records.
Conduct regular customer visits and meetings to understand business requirements and identify new prospects.
Monitor market trends, competitor pricing, and changes in freight rates.
Coordinate closely with operations to ensure smooth execution of customer shipments.
Resolve customer concerns and ensure a high level of customer satisfaction.
Develop long-term relationships with customers,



overseas agents, and logistics partners.
Follow up on outstanding payments in coordination with the accounts team.
Prepare regular sales reports, forecasts, and business-development updates for management.

Preferred candidate profile
Build and maintain strong relationships with key customers and decision-makers.
Conduct regular business reviews with major accounts.
Understand customer volumes, trade lanes, shipment patterns, and future requirements.
Increase wallet share and shipment volumes from existing customers.
Ensure prompt resolution of customer complaints and service issues.
Coordinate with operations to ensure smooth shipment execution and customer satisfaction.
Develop long-term contracts and strategic business relationships wherever appropriate.

Perks and perks
Monthly/quarterly sales incentive: Based on achievement of agreed targets
Additional incentive for new customer acquisition
Higher incentive slab for exceeding 100% of target
Special incentive for high-margin/key strategic accounts
Annual performance bonus based on overall revenue, gross profit, and customer retention

📌 Freight Forwarding Sales Executive Noida
🏢 VIKRANT SINGH
📍 Noida