Work model - 100% work from office (no hybrid or remote option)

Coverage - 24 x 5 operations (Monday to Friday, round the clock) supporting Americas, EMEA and APAC

Shift requirement - Rotational shifts including night shifts. Candidates must be versatile to rotate across shift windows as per business requirement.

Job Summary
5 to 10 years of experience in HR operations, onboarding, HR shared services, employee lifecycle administration or global mobility support.
Hands-on processing experience across the pre-hire and onboarding lifecycle in a multi-country setting.
Working knowledge of at least one major HCM or HRIS platform and a CRM or case management tool.
Demonstrated accuracy on compliance-sensitive transactions, with robust attention to detail and documentation discipline.
Ability to manage a personal case queue against tight, hour-based service levels while supporting junior team members.
Excellent written English.



Candidate and stakeholder communications are drafted independently at this level.
Sound judgement on when to resolve a case and when to escalate it.
Comfortable working from the Bangalore office five days a week and rotating across shifts including nights.

Preferred
Workday HCM familiarity will be an added advantage, including Workday Onboarding, Recruiting or HCM Core.
SAP SuccessFactors Employee Central experience.
Exposure to Microsoft Dynamics CRM and Power Apps-based workflows.
Country-specific onboarding compliance knowledge for high-volume geographies such as the United States, India, United Kingdom, Ireland, Canada, Australia or Germany.
Prior experience in a knowledge transfer or process documentation role.
MBA or PGDM in Human Resources or an equivalent qualification.

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