Role & responsibilities
Knowledge of customer service.
Manage the service delivery team
Understanding of Incoterms.
Co-ordination with various department and provide the updated information / reports to customer.
Handling the query of customers and internal team through mail & phone calls
Tracking the shipment regularly and updating to all the concerned parties.
Coordination with shipping line and co-loaders on regular basis.
Independently Handling pre-shipments and post-shipments documents.
Preparing Daily Shipment Report for regular tracking purpose.
Knowledge of rate quotation to customers in guidance of pricing & sales person
Preferred candidate profile
Male & Female Both
📌 Customer Service Exe / Sr Exe / Am Noida (India)
🏢 Atlas Shipping Services
📍 India
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