Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Job Responsibilities
Handle inbound calls from international customers.
Assist customers with basic technical/service-related issues.
Understand customer concerns and provide step-by-step solutions using standard troubleshooting procedures.
Guide customers through basic device, software, internet, or service-related troubleshooting.
Escalate complex issues to the appropriate technical team when required.
Maintain accurate customer and call records.
Deliver excellent customer service while meeting quality and productivity targets.

Eligibility
Freshers and experienced candidates can apply.
Positive spoken English and communication skills.
Basic computer knowledge.
Valuable problem-solving and customer-handling skills.




No advanced technical knowledge required.
Comfortable working with international customers and rotational/night shifts.

Benefits
Training provided.
Performance incentives.
Growth opportunities opportunities.
Excellent communication and interpersonal skills
Candidates with a B.Com, B.B.A, B.A, or any Postgraduate degree and experience in Customer Support are welcome to apply.
Please bring the original physical copy of any of your identification documents for verification.
B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 Walk In Firstsource Is Hiring International Voice Support Bengaluru (India)
🏢 Firstsource
📍 India