Manage, coordinate and follow up with existing international customers on regular basis.
Coordinating within internal teams like production, logistics, finance, and ensure smooth order fulfilment and timely dispatches of the orders.
Coordinating with factory for samples arrangements and for any other documents as requested by customers.
Working Independently and Identifying recent exports clients, following up with customers who meet during international exhibitions and developing recent export customers.
Ensuring quick and timely responses to the customers email, enquiries and complaints.
Reporting and Assisting to Export manager on daily activities to ensure smooth functioning of export department
Coordinating with Export manager and working on product costing for LCL, FCL, and air shipments and sending offers accordingly.
Preparing proforma invoice for orders closed, samples dispatch arrangements and maintaining records.
Quarterly, half yearly and yearly sales review and presentation to management.