09 Sep
|
Athena Bharatjobs
|
Noida
09 Sep
Athena Bharatjobs
Noida
Splunk
5+ years experience in SPLUNK core/ITSI implementation preferably in service provider network with strong UNIX/Windows knowledge.
Should possess strong scripting knowledge in PERL, Shell/VB, Python etc.
Should have experience in Integrations with other tools.
Should have robust understanding of Splunk development, Implementation Administration
Should have worked on various monitoring Solution (Storage, backup, server, Network, APM, etc.)
Should have been part of the team in High Availability configuration in complex workplace.
Experience with REST and web services interfaces, XML, JSON
Integration with Monitoring like SCOM, CAUIM, Solarwind with Splunk ITSI
Experience in Splunk Dashboard development. Plus
Experience in working as a part of a team involved in the implementation of SPLUNK for big Global customer.
Should be a fast learner of various other tools and integrate where possible.
Should possess valuable communication and interpersonal skills
Out of the Box Thinker with technical Savoir-faire
To adhere to quality standards, regulatory requirements and company policies
To provide support for on call escalations and doing incident and problem management
To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives
To participate or contribute on EN business in creation of proposals to drive Service improvement plans
📌 Splunk Administrator Noida
🏢 Athena Bharatjobs
📍 Noida