Handle inbound and outbound calls with prospective customers.
Contact leads generated through digital marketing, portals, references, and other sources.
Understand customers' budget, location preference, property requirements, and purchase timeline.
Explain project details including location, configuration, amenities, pricing, payment plans, and offers.
Qualify leads and identify genuine and high-potential prospects.
Maintain regular and systematic follow-ups with prospective customers.
Generate and schedule site visits for qualified leads.
Coordinate with the Closing/Sales Team for scheduled site visits and further conversion.
Maintain accurate records of calls, follow-ups, customer interactions, and site visits in CRM.
Achieve assigned daily, weekly, and monthly calling and site-visit targets.
Follow up with customers after site visits and update the sales team regarding customer feedback.
Build and maintain good relationships with prospective customers.
Ensure timely responses to customer queries and provide relevant project information.
Maintain proper lead funnel and ensure that no genuine lead is left unattended.




Coordinate with marketing and sales teams to improve lead quality and conversion.
Prepare regular reports on calls, connected leads, qualified leads, follow-ups, and site visits.Role & responsibilities

Preferred candidate profile
Prior experience in real estate pre-sales, telecalling, inside sales, or customer relationship management will be preferred.
Candidates with experience in the Navi Mumbai real estate market will be an added advantage.
Candidates who have worked with a real estate developer or handled property-related leads will be preferred.
Freshers with excellent communication skills and a robust interest in real estate may also be considered.
Good communication and interpersonal skills.
Strong convincing and sales skills.
Valuable telephone etiquette and customer-handling ability.
Ability to understand customer requirements and recommend suitable properties.
Strong follow-up and relationship-management skills.
Target-oriented and self-motivated approach.
Basic knowledge of MS Excel and CRM software.
Ability to work in a fast-paced real estate workplace.

📌 Pre Sales Mumbai
🏢 Emperia and Manjeri Group
📍 Mumbai