Job Title: Travel Desk Executive

Function: Administration / Facilities
Experience: 58 Years
Location: Navi Mumbai- Ghansoli

Job Purpose

Responsible for managing end-to-end corporate travel desk operations, coordinating between the travel partner, Admin team, and employees to ensure timely travel arrangements, effective request tracking, policy compliance, and smooth resolution of travel-related requirements.

Key Responsibilities
Manage day-to-day Travel Desk operations and ensure seamless travel support for employees.
Coordinate with employees and external travel partners/agencies for domestic and international travel requirements.
Manage and track travel requests from initiation through booking and completion.
Coordinate flight/train bookings, hotel accommodation, airport transfers, and other travel arrangements as per company policy.
Ensure appropriate approvals are obtained before processing travel requests.
Act as the primary coordination point between employees, Admin team, and travel partners.
Monitor pending requests and proactively follow up to ensure bookings are completed within defined timelines.
Handle cancellations, rescheduling, refunds, itinerary changes, and other travel-related issues.
Maintain accurate travel trackers,



MIS reports, booking records, and employee travel data.
Coordinate with Finance/Admin teams for travel invoices, bill verification, reconciliation, and vendor payments.
Monitor adherence to company travel policy and escalate exceptions wherever required.
Address employee queries and provide timely support before and during business travel.
Track travel partner performance, service levels, and recurring issues and escalate them to the Admin team.
Support travel expense monitoring and cost optimization initiatives.
Maintain proper documentation and records related to corporate travel.
Identify process gaps and suggest improvements to ensure effective Travel Desk operations.

Key Skills
Corporate Travel / Travel Desk Management
Travel Partner / Vendor Management
Employee Travel Request Management
Domestic & International Travel Coordination
Flight, Hotel & Ground Transportation Booking
Travel Tracker & MIS
Invoice Verification & Reconciliation
Travel Policy Compliance
Stakeholder Coordination
Robust Follow-up & Problem-Solving Skills
MS Excel / Google Sheets
Excellent communication and interpersonal skills

📌 Travel Desk Executive Navi Mumbai
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📍 Navi Mumbai