10 Sep
|
Qualicentric
|
Noida
10 Sep
Qualicentric
Noida
The Chance
Qualicentric runs an established US bookkeeping and accounting delivery practice — a team of roughly ten accountants handling bookkeeping, month-end close, and reporting for US small and mid-market clients. The practice works, and now we want to level it up: tighten the operating engine, raise the quality bar, and build the structure to scale it several times over.
We are also moving the wider firm toward an outcome-based, fixed-fee model powered by automation and AI — a shift away from the headcount-based offshore norm. This role sits at the centre of both: stabilise and strengthen what exists today, then build the bigger, smarter practice of tomorrow.
Who We're Looking For
Someone who has personally run a comparable US bookkeeping / accounting delivery practice in a KPO or outsourcing environment — not just managed a team, but owned the quality, economics, and growth of a book of US clients. You bring deep, hands-on US accounting expertise, the operational instinct to run a tight delivery engine, and the leadership to build one that scales.
Four things matter most in this role: strong communication and client presence, sharp accounting fundamentals, an uncompromising quality bar, and the flexibility to adapt across clients, priorities, and US time zones. If those are your strengths, this is a role you will thrive in.
What You'll Own
Delivery & Quality
Own end-to-end delivery for the US bookkeeping & accounting book — quality, accuracy, timeliness, and SLA adherence across bookkeeping, month-end close, and reporting.
Run delivery governance: capacity planning, resource allocation, utilization, WIP, and quality reviews, with clear performance metrics.
Surface and resolve delivery risks, dependencies, and scope issues early — maintaining a zero-surprise culture with clients and internally.
Own the practice's operational economics — utilization, realization, and profitability, not just output.
Team Leadership
Lead, mentor, and develop the accounting
📌 Senior Manager/AVP – Client Delivery (Noida)
🏢 Qualicentric
📍 Noida