The Senior Manager - Operations is responsible for overseeing daily operational activities, ensuring smooth client communication, effective vendor coordination, and process efficiency. The role requires robust leadership, planning, and system management skills to support business growth and service excellence.

Key Responsibilities:
Manage end-to-end operational processes and ensure timely project execution
Handle key client communication and coordination to meet service expectations
Manage vendor relationships, negotiations, performance, and payments
Coordinate between internal departments for a smooth workflow
Monitor operational KPIs and prepare management reports
Ensure process compliance, quality standards, and cost control
Resolve operational issues and improve process efficiency
Implement and manage ERP systems for daily operations and reporting
Maintain documentation,



contracts, and service records
Support senior management in strategic operational planning

Required Skills:
Solid client communication and coordination skills
Proven vendor management and negotiation abilities
Proficiency in ERP software
Advanced knowledge of MS Office (Excel, Word, PowerPoint, Outlook)
Excellent problem-solving and decision-making skills
Team leadership and process improvement mindset
Strong organizational and multitasking abilities
Analytical mindset with attention to detail
Ability to work under pressure and meet deadlines

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Operational Manager Rajkot
🏢 Creatofox Communication
📍 Rajkot