Student Success Executive Mumbai (India)

Student Success Executive Mumbai (India)

09 Sep
|
Education Network - Atmia Education
|
India

09 Sep

Education Network - Atmia Education

India

Education Network - Atmia Education - SEU

In collaboration with MIT - Boston, USA

A contract has been executed between the world’s highest-rated university, QS #1 — MIT (Massachusetts Institute of Technology), Boston, USA — and SEU, Georgia, Europe | Atmia Education, India.

35+ Years of Success | 40+ Admission Centres Across India, GCC & Europe | Trusted by 20,000+ Students | Honored by Forbes and Times of India

We are hiring a Student Success Executive - Concierge Services to manage the student journey after admission closure and first-semester fee payment.

We are looking for professionals who can deliver premium concierge-style support, build trust with families, and ensure every admitted student feels guided and supported throughout the visa journey.

Key Responsibilities
Manage student cases after admission confirmation and first-semester fee payment
Guide students and parents on post-admission process, documentation, finance readiness, and visa stages
Follow up for pending documents, declarations, financial papers, and required submissions




Coordinate with counselling, admissions, documentation, visa, finance, and support teams
Maintain regular communication with students and parents until visa process is completed
Keep proper case records, updates, and follow-up remarks in CRM / lead systems
Ensure smooth handover back to senior counsellor after visa for remaining payment and reporting process
Maintain high standards of professionalism, service quality, and trust-building
Experience in student support, admissions, documentation, visa guidance, customer success, or coordination
Excellent communication and follow-up skills
Robust ability to handle parents and students with professionalism and clarity
Detail-oriented, service-minded, and disciplined
Experience in overseas education / international admissions will be preferred
Positive command of English, Hindi, and regional language will be an advantage

Compensation: Best in industry

📌 Student Success Executive Mumbai (India)
🏢 Education Network - Atmia Education
📍 India

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