As a Telecaller at Prime Academy, you will play a crucial role in our customer engagement efforts. You will be responsible for reaching out to potential and existing clients, promoting our products and services, and ensuring a high level of customer satisfaction.

Key Responsibilities:
Outbound Calls: Make calls to prospective and existing clients to promote our products and services, follow up on leads, and handle inquiries.
Customer Engagement: Develop and maintain relationships with clients, understand their needs, and provide appropriate solutions.
Lead Generation: Identify and qualify potential leads, gather relevant information, and update the CRM system.
Information Gathering: Collect and record customer feedback, preferences, and contact details accurately.
Sales Support: Assist in achieving sales targets by offering product information, scheduling appointments, and addressing customer concerns.
Reporting: Track and report call metrics, customer interactions, and outcomes to the team lead or manager.
Compliance: Adhere to company policies, procedures,



and industry regulations while handling customer interactions.

Qualifications:
Education: High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
Experience: Previous experience in a telecalling, telesales, or customer service role is preferred. Min 1 year of experience.
Communication Skills: Excellent verbal communication skills with a transparent and persuasive voice.
Interpersonal Skills: Solid interpersonal skills with the ability to build rapport and handle customer objections effectively.
Problem-Solving: Ability to address customer issues and provide solutions in a timely manner.
Organization: Strong organizational skills with the ability to manage multiple tasks and priorities.

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages:
Cell phone reimbursement
Paid sick time

Education:
Higher Secondary(12th Pass) (required)

Experience:
Te

📌 Telecaller Ahmedabad
🏢 Prime Academy
📍 Ahmedabad