Job Overview
Primary Goal: To bridge the communication gap between a company and its clients.
Daily Routine: High volume of phone calls (50-100+ per day), updating customer databases (CRM), and meeting specific daily targets.
Key Industries: Banking, Real Estate, EdTech, Insurance, and BPO (Business Process Outsourcing).
Key Responsibilities

A Telecaller's duties generally fall into three categories:
A. Calling & Communication
Outbound Calling: Proactively calling a list of potential customers (leads) to pitch products or services (e.g., credit cards, loans, software).
Inbound Handling: Answering incoming calls from customers who have questions, complaints, or interest in a product.
Follow-ups: Calling back potential leads who showed interest but didn't buy immediately.

B. Sales & Persuasion
Script Adherence: Following a prepared script to ensure accurate information is given while sounding natural and engaging.
Objection Handling: Listening to customer refusals (e.g., "I'm not interested") and politely trying to overcome them by highlighting value.
Closing Deals:



Converting the call into a sale or a scheduled meeting for the sales team.

C. Data Management
CRM Updates: Entering call notes, call status (e.g., "Not Interested," "Call Back Later"), and customer details into software like Salesforce, Zoho, or Excel.
Reporting: Submitting daily reports on the number of calls made, duration, and successful conversions.

D. Required Skills
Transparent Communication: A neutral accent and transparent pronunciation are vital (English + local language is usually preferred).
Active Listening: The ability to listen to what the customer needs rather than just reading a script.
Resilience: You will hear "No" 90% of the time. You must be able to bounce back instantly for the next call.
Basic Tech Skills: Familiarity with dialers, headsets, and typing while talking.

Pay: ₹8,086.00 - ₹24,175.59 per month

Perks:
Cell phone reimbursement
Food prov

📌 Tele Caller Executive Sikar
🏢 Sanskar Abroad Consultancy
📍 Sikar