Job Title: Telecaller / Inside Sales ExecutiveJob Summary

We are looking for a motivated and well-spoken Telecaller to join our sales team. You will be responsible for reaching out to potential customers, explaining our products/services, and generating leads or closing sales. To be successful, you should be able to handle rejection gracefully, maintain a positive attitude, and have excellent communication skills.

Key Responsibilities
Outbound/Inbound Calling: Initiate contact with potential or existing customers to promote products/services using a predefined script.
Lead Generation: Identify customer needs, answer questions about our offerings, and schedule appointments for the sales team.
Database Management: Accurately record customer details, call outcomes, and follow-up dates in our CRM (Customer Relationship Management) software.
Customer Relationship Building: Build rapport with customers to understand their pain points and provide appropriate solutions.
Target Achievement: Meet daily, weekly, and monthly targets for call volume, lead generation,



or sales conversions.
Feedback Collection: Note customer suggestions or complaints and share them with the management team to help improve our services.

Requirements & Skills
Education: High school diploma or equivalent (Bachelors degree is a plus).
Experience: Proven experience as a Telecaller, Sales Representative, or in a Customer Service role is preferred.
Communication: Exceptional verbal communication and interpersonal skills. Fluency in [Insert Language, e.g., English/Hindi/Spanish].
Tech-Savvy: Basic knowledge of computer systems and experience using CRM software (like Salesforce or HubSpot).
Resilience: Ability to handle rejection and remain skilled under pressure.
Negotiation: Solid persuasion and negotiation skills to "close the deal" or convince a lead to take the next step.

What We Offer
Competitive basic salary + performance-based incentives (commissions).
Training

📌 Tellecaller Kapurthala
🏢 Supertive Institute of Global Education Private
📍 Kapurthala