09 Sep
|
Aurawill
|
Erode
Job DescriptionJob Title: Telesales Specialist(Hindi & English)
NCompany: Aurawill
NEmployment Type: Full-Time
NLocation: Coimbatore (On-site)
NAbout the Company
nAurawill is a quick-growing health and wellness brand trusted by 1,00,000+ families across India. We are committed to bringing back wholesome, chemical-free nutrition through thoughtfully crafted, traditionally prepared foods made with carefully selected natural ingredients.
NDriven by innovation and a passion for healthy living, Aurawill is building products that make nutritious eating straightforward, convenient, and accessible for every family.
NJob Description
nWe are looking for a proactive and target-driven Telesales Specialist to convert leads into customers, drive product sales, and build lasting customer relationships through outbound calling and consistent follow-ups.
NKey Responsibilities
n
N
Make outbound calls to leads, website inquiries, and cart abandoners to convert them into paying customers. N
Explain product advantages and recommend the right pack size/plan based on customer needs. N
Convert one-time buyersinto monthly subscribers. N
Follow up on orders, including COD orders, to confirm orders and reduce cancellations and returns. N
Handle customer queriesrelated to ingredients, usage, delivery, and payment. N
Re-engage inactive customers and drive repeat purchases. N
Cross-sell and upsell related products wherever relevant. N
Maintain accurate call logs and lead records in the CRM. N
Respond to customer inquiries through phone, email, and chat. N
Achieve daily, weekly, and monthly sales targets. N
nCandidate Requirements
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n
1–3 years of experience in Telesales, Inside Sales, or Customer Service with a sales component. N
Fluent in Hindi – Mandatory. N
Excellent verbal communication skills in English – Mandatory. N
Solid persuasion, negotiation, and objection-handling skills. N
Comfortable making a high volume of calls daily.
📌 Telesales Specialist Erode
🏢 Aurawill
📍 Erode