We are looking for a motivated Telesales Executive to support our e-commerce sales by contacting customers, explaining products, and converting leads into orders. The role involves handling customer calls, follow-ups, and ensuring a smooth buying experience.
Key Responsibilities:
Call potential and existing customers to inform them about products and offers
Convert inquiries and leads into sales orders
Follow up on pending orders and abandoned carts
Handle customer questions and provide product information
Maintain customer database and call records
Coordinate with logistics/operations for order processing
Achieve daily/weekly sales targets
Requirements:
Valuable communication skills in [English/telugu]
Basic computer knowledge
Sales or telesales experience is a plus
Confident, persuasive, and customer-friendly approach